Shipping and Delivery Policy

Orders are processed and dispatched seven days a week. The dispatch cutoff and delivery estimate below are confirmed.

Last updated: 27 Sep, 2026

This policy applies to orders placed on zyrona.in, operated by Tha Masterfashion.

Delivery coverage

We deliver within India, subject to courier serviceability at the delivery PIN code. Cash on Delivery availability may vary by location. If an accepted order cannot be delivered to your address, we will contact you and arrange a suitable resolution, including a refund if the order is cancelled.

Delivery charges and Cash on Delivery

Standard forward delivery is included in our product prices. There is no separate standard delivery charge. Cash on Delivery orders carry an additional INR 50 per order, shown in your order total before you confirm the purchase. Return and exchange transport costs are described separately in our Returns, Exchanges, Refunds and Cancellations Policy.

Dispatch and delivery time

Orders placed before 1:00 PM IST are dispatched the same day. Orders placed at or after 1:00 PM IST are dispatched the following day. Estimated delivery is 3-5 calendar days after dispatch, depending on the destination. Any different timing for a specific product will be stated before purchase.

Dispatch time and courier transit time are separate. Estimated delivery dates are not a waiver of your rights if an order is not delivered within the agreed period.

Tracking and delivery problems

We will share available tracking details after dispatch. If tracking is unclear, an order is delayed, or a parcel is marked delivered but has not reached you, contact support with your order number. We will investigate with the delivery partner and arrange the appropriate resolution.

Address changes and unsuccessful delivery

Check your delivery address, PIN code and phone number before ordering. Contact us promptly for corrections; changes may not be possible after dispatch. Any proposed additional charge for a customer-requested redelivery will be explained and agreed in advance. We will not charge you to correct a delivery error for which we or our delivery partner are responsible.

For help, email Support@zyrona.in or call/WhatsApp +91 9990095521. Support hours: 10:00 AM to 7:00 PM IST.